OUR PHILOSOPHY:
IS TO OFFER YOU A GOOD QUALITY WITH GOOD PRICES. LIKE OUTLET STORE.
SHIPPING METHOD
Orders are delivered via AKIS EXPRESS courier. Pick up only from your nearest Akis Express
Shipping cost: 3 euro
Please note we do not ship to post office boxes.
We make every effort to deliver your order within the estimated timescales, however delays are occasionally inevitable. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales. If you have not received the goods within 4 -7 days please contact us with an e-mail: info@sleekids.com
DISPATCH
We normally dispatch your order within the next working day after the receipt of payment. It might take longer during exceptionally busy periods such as seasonal sale and holidays. If for any reason a delay of more than 3 working days is expected we will inform you accordingly via e-mail.
RETURNS POLICY
Products marked as SALE cannot be returned or refund.
In case of return (faulty, incorrect item, incorrect size), we shall process your return and refund the amount to the original card used for the purchase within 14 working days of receipt of the return. Please note: processing timelines are depended on your bank. This refund will include the full value of the items returned, including the relevant taxes, but excluding shipping or return courier costs.
We do not cover shipping charges for returns unless the item is deemed faulty (due to a manufacturing defect or if the incorrect item has been shipped), whereby we will also pay for the cost of the return shipping.
Sleekids cannot accept the following returns:
- Any item requested for return outside the 7 day timeframe
- Items that have been worn, washed, or altered
- Swimwear, headband accessories
- No returns are accepted from the SALE and OUTLET section
Returns address:
Ammochostou 06. 7510, LARNACA, CYPRUS
For more information regarding our returns procedure, please contact us via e-mail info@sleekids.com
Return and Cancellation Policy
During your order procedure you will be able to remove part or all of the products from your shopping cart by pressing the delete button which is next to each of your products in your shopping cart. You will also be able to add more products or change the quantity of the products in your cart. Prior to your payment you can still cancel your transaction and return to the screen. Your shopping cart is kept in your browser and you can change or cancel your order.
PAYMENT BY CREDIT OR DEBIT CARD
All online payments are processed and secured via JCC, the leading and most trusted payment system in Cyprus. Please select “credit card” as your payment method at the checkout. We accept Visa, Visa Electron, MasterCard and American Express cards.
Please enter your card details to the appropriate fields at the checkout. The purchase amount will be deposited on your card as a payment reservation until your order has either been sent (then the amount will be booked) or cancelled (then the payment reservation will be cancelled).
We guarantee optimum security levels for every purchase.